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Fees & Service

Our aim is not to be the cheapest or the most expensive, our aim is to be the best.


We aim to provide;

Unrivalled Service.
A short notice needed if you want to terminate our sole agency.
Regular viewing feedback.
Sales progressing by experienced, friendly and trained personnel.
Regular written progress reports from the time we're instructed through to exchange of contracts.
Unique online feedback.


Fees
Our charges are appropriate to the quality of service we provide. Cheap agents invariably cut corners with their sales particulars/advertising - it's only by cutting corners that lower fees are offered. Cutting corners will almost certainly lead to you achieving a lower selling price, a slower move, or an otherwise inferior service.  Our standard sales fee is 1.5% + VAT.

Agency Terms
An important feature of our terms is that in most cases we require a short written notice of termination of our agency contract (some agents want a contract lasting two or three months). We prefer clients who are with us because they want us to act for them, rather than because they feel they are tied to us. We hope this provides some reassurance that we will never become complacent.

Viewing Feedback
Within 24 hours of someone viewing your home, we will endeavor to obtain feedback from them and where the comment is significant, we will advise you accordingly. Every 7 days we will forward a written report giving all feedback, the number of times your particulars have been downloaded from our Internet site, viewing levels and comments, giving you an accurate indication of general interest.

Accompanied Viewings
We accompany all of our prospective purchasers.

Sales Chasing
Prospect Residential will keep you informed and updated.  A weekly update is provided as standard.